Terms and Conditions
The following terms and conditions serve as a contract between the passenger and Local Link. By confirming the tour, you are agreeing to each one of the terms and conditions outlined below:
- Price: Published and quoted prices are subject to change until the tour is fully paid. We reserve the right to make changes and corrections to quoted prices until the tour is confirmed. The passenger must pay the total tour price to participate. We reserve the right to charge the full tour amount or a partial fee before its commencement. By accepting a tour, you acknowledge having read the inclusions and exclusions of the tour and agree to them.
- 72 hours or more before the start of the tour: If you wish to cancel a tour, you may do so up to 72 hours before the departure time without any charge or penalty. Depending on the tour operator and the deposits or advance payments required to book a tour, you may NOT receive a full refund or reschedule. The price of a rescheduled tour may change.
- 24 hours or less before the start of the tour: If you want to cancel a tour within 24 hours of its departure, you will pay 50% of the total tour value.
- Tour Operators: By booking a tour with us, you understand that Local Link Experience has alliances with tour operators. These operators provide the service; therefore, Local Link Experience is not responsible for situations that may arise during the tour and are not within Local Link Experience’s responsibility (guiding, transfers, tour duration, waiting times, etc.).
- Physical condition and risks: By accepting a tour with us, you accept and assume responsibility for the risks associated with the tours we offer. In case of illness, injury, or death, the company Local Link Experience assumes no responsibility.
- COVID-19 and protests: By booking a tour with us, you acknowledge that the COVID-19 pandemic brings changes to the regulations imposed by the state on tour operators; therefore, you accept the use of masks, face shields, and/or others. The agency is not responsible for changes or force majeure cancellations due to social protests.
- Disclaimer: By booking a tour with us, you acknowledge having read the terms and conditions thoroughly, understanding them, and accepting them one hundred percent. This itinerary serves as a contract that must be fulfilled by both parties. You agree to release Local Link Experience and the hotels that connected you with Local Link Experience from any responsibility related to the operation and execution of trips (tours) and any responsibility for accompanying minors and/or their companions.
- What data will we use? LOCAL LINK EXPERIENCE E.I.R.L. with RUC No. 20611439939, located at Manuel Ascencio Segura 122, Wanchaq, Cusco, will collect data such as: Full name, DNI (National Identity Document) number, passport or Carnet de Extranjería (according to the nationality of the client or migratory status), email address, and contact number. These data will not be disclosed at any time by the company LOCAL LINK EXPERIENCE, nor used for any purpose other than the purchase of tickets, hotel reservations, purchase of air tickets, purchase of train tickets, purchase of cruises, among others strictly related to tourist activities or for commercial purposes such as advertising or promotions. Likewise, the banking data collected for the payment of reservations with our company will be collected by third-party companies such as We Travel or Tab, which are external companies to LOCAL LINK EXPERIENCE. LOCAL LINK EXPERIENCE will never request credit card information or account numbers unless it is necessary to process a refund.
The company LOCAL LINK EXPERIENCE E.I.R.L., identified with RUC: 20611439939, is legally represented by Mr. Marcelo Barreto Zegarra, identified with National Identity Document (DNI) number 75876573. His contact phone number is +51 926284292, and his address is Manuel Ascencio Segura 122, Wanchaq, Cusco. Additionally, the company has an employee named José Carlos Barreto Zegarra with DNI number 45011471, phone number +51 983365844, and residing at Don Bosco 122.In case of an emergency involving travelers, both addresses and contact phone numbers will be available for travelers in the event of any emergency.